General Info

(click on one the following links to jump to a topic)

Participating State Agencies

Supplier Code of Conduct

Hiring Lifecycle

Job Posting Process

Candidate Short-Listing Process

Duplicate Submittal Policy

Supplier Performance Measurement

Required Candidate Background Checks

ITSMS Forms

ITSMS Supplier Lists

State Gift Policy

State Expense Reimbursement Policy

Supplier Rates Policy

State Holidays

1099 Sub-Contractor Guidelines

Travel Guidelines

 

Participating State Agencies

  • Click here to view a list of Georgia State Agencies participating in the ITSMS program.

 

Supplier Code of Conduct

  • Submit candidates to hiring managers via the ITSMS system. Candidates submitted directly to hiring managers may be disqualified from consideration.
  • Do not contact hiring managers to inquire on the status of a candidate or job request. Logon to the ITSMS system and review status.
  • Contact hiring managers only if you have a very specific question about a job request. Email is the preferred method of contact.
  • Do not submit candidates from 3rd party suppliers.
  • Read and become familiar with the ITSMS supplier agreement. Suppliers are responsible for complying with all specified terms and conditions.
  • Click here to review the Georgia State policy concerning gifts of any kind to State agencies and employees of those agencies.
  • All candidates submitted through the ITSMS must be W-2 employees of your company. The Supplier Agreement (Section 25, Page 9), that each approved Supplier has signed, clearly states, "Supplier shall not subcontract any services under this Agreement without the prior written consent of PGA". COMSYS (formerly PGA) will only allow subcontractors in very unusual situations.

    If you have submitted candidates that are not W-2 employees of your company, you are in violation of your Supplier Agreement and you must withdraw them immediately from consideration.

Hiring Lifecycle

The ITSMS staffing process begins with Agency hiring managers entering a job request. The approved job request is automatically sent to COMSYS. The job request is reviewed and then released to the agencies preferred suppliers. The suppliers can then submit candidates for the job request and competitively review and bid contractor rates. COMSYS then short lists the submitted candidates based on the best rates and qualifications for the hiring manager's review. The hiring manager then schedules interviews and hires the contractor of their choice. Hired contractors submit time sheets which are approved by designated agency time sheet approvers. COMSYS submits a consolidated agency invoice which is approved by designated agency invoice approvers. COMSYS will also send a corresponding payment advice to suppliers detailing payment amounts and hours worked. The agency then remits a consolidated payment for contractor services rendered and approved to COMSYS. Finally, COMSYS remits payment to individual suppliers.

 

 

 

Job Posting Process

Suppliers must utilize the ITSMS web site to review posted job requests, review all posted candidates, and submit and revise their candidates. COMSYS notifies suppliers of approved job requests by email. Suppliers may then review job request information and all candidates submitted for a job request on ITSMS. Suppliers must submit candidates via ITSMS (please do not submit candidates directly to the hiring manager). COMSYS reviews all candidates as they are submitted. Candidate submittals without all of the required job request skills or with rates greater than the specified job request rate will be immediately rejected, suppliers will receive email notification of a rejection. Suppliers may withdraw or revise candidate submittals up until the specified job request cutoff date and time. Please note that Suppliers are encouraged to review other suppliers candidates and revise rates if they chose to do so. After the job request submittal cutoff, COMSYS short lists the candidate submittals based on the best rates and qualifications for the hiring manager's review. All job orders will close at 5:00pm ET on the date stated on the requisition unless a different time is specifically given. Any submittal or candidate updated after the cutoff time will result in candidate rejection. Suppliers will receive an email notification when their candidate is short listed. Suppliers should initiate all the job request required background checks at the time their candidate is selected for an interview. The hiring manager selects candidates from the short list to be interviewed. Suppliers will receive email notification of an interview request for one of their submittals. The email notification will contain hiring manager contact information and suppliers must contact the corresponding hiring manager and candidate to schedule the interview and determine detailed interview information (e.g. location, …). The hiring manager conducts interviews and hires the contractor of their choice.

 

Candidate Short-Listing Process

The following outlines the ITSMS Candidate Short Listing process. After the COMSYS Vendor Managers close the job request for candidate submittals, they take the following actions:

  1. Review the number of submittals from each supplier
    The hiring manager specifies a maximum number of candidates a supplier may submit on the job request. The vendor manager reviews the total number of candidates each supplier submits and rejects candidates submitted in excess of the specified maximum.
  2. Review all candidates submitted for duplicate submittals
    Please see Duplicate Submittal Policy
  3. Sort remaining candidates in ascending order by rate / salary
  4. Review individual candidate resumes
    The vendor manager starts at the beginning of the remaining, sorted candidate list and reviews individual candidate resumes. The vendor manager compares each resume against the required and preferred experience and skills stated in the job request. There must be verifiable work experience (with company name, and start and end dates) stated in the body of the resume to support the required skills. Candidate resumes that do not meet the job request criteria are rejected. Candidate resumes that meet the criteria are approved and posted to the short list to be reviewed by the hiring manager. The vendor manager stops the candidate review when the number of candidates short listed reaches the number specified by the hiring manager on the job request. The remaining candidates remain pending so they may be reviewed if the hiring manager requests additional candidates be short-listed.

Duplicate Submittal Policy

All Vendors are required to secure a written right to represent from each potential candidate they submit for a GTA job requirement. When the Vendor Manager has determined that a duplicate submittal has occurred, the Vendors will be notified via email as soon as possible. Each vendor will be asked to provide a right to represent from the candidate in question.

  • When a right to represent has been received from one Vendor, the other Vendor's submittal will be immediately rejected with the reason being a duplicate submittal.
  • If both companies provide a right to represent from the candidate, both Vendor submittals will be rejected and so noted in the rejection.
  • If three or more Vendors submit the same candidate, the candidate will be immediately rejected without review.

These rules are to be followed for each job requirement as well as multiple requirements for the same position. Multiple requirements for the same position will be noted in each job description.

 

Supplier Performance Measurement

As the Vendor Manager for the State of Georgia’s Information Technology Staffing Management System (ITSMS), COMSYS will conduct quarterly evaluations of active suppliers on the system.

This evaluation is comparative in nature and is based on the comparison of each supplier’s score as it relates to the scores of the other suppliers. An average score is derived. Suppliers who score below the derived average for two consecutive quarters, will be removed from the system.

Suppliers are evaluated in three service categories. These categories are listed below, along with their evaluation measurement detail:

  • Responsiveness – the number of jobs the supplier responded to during a quarter. This measurement does not count the number of candidates, but rather the number of jobs where the supplier submitted at least one candidate. Responsiveness represents 30% of the Suppliers’ total score.
  • Quality – the number of candidates short-listed relative to the total number of submittals. This measurement represents 40% of the Suppliers’ total score.
  • Participation - this score is based on the notes, evaluations, and feedback in the system on a Supplier’s activity throughout the quarter. Members of COMSYS' Staff gather this information from the managers at the State and from their own interaction with the suppliers. This measurement represents 30% of the Suppliers’ total score.

Below is the Vendor Performance Participation Point Scale. Each quarter all suppliers start out with the maximum number of points, which is 100. The points listed below can be deducted from the Participation Score on the Vendor Performance Ratings if an infraction occurs.

Offense Point Deduction
Late TimeSheets -1 per Contractor; evaluated each Thursday; T/S should be submitted each Monday by Noon
Duplicate Submittals (without right to represent) -5 each occurrence
Background Checks -5 each day contractor can not start on time due to late checks; must be submitted in a pdf format
Late T/S at month end -5 per Contractor; holding up billing
Contacting Mgrs/ GTA before addressing issues with COMSYS first -5 each occurrence
Failure to communicate contractor changes, including rate, termination, leave of absence, etc. -5 each occurrence
Failure to communicate staff and point of contact changes -5 each occurrence; all changes must be submitted via the Supplier Change Form
Contractor reporting to work without COMSYS clearance -10 and contractor pulled from work site until clearance is granted
Failure to update Certificate of Insurance -10 per month that passes since expiration date
Submitting inaccurate resumes -15 Supplier is responsible for accurate submittals
Vendor placement of Contractor other than your own w-2 employee -50 and automatic termination of employee
Submitting resumes/ candidates to hiring managers outside the ITSMS system -50

- automatic termination of Contractor on first occurrence

- removal from ITSMS supplier list on second occurrence

Responding to less than half of the jobs posted in a given quarter -50 Using the "I don’t want to submit" button for more than 1/2 the jobs is not actively participating

 

Required Candidate Background Checks

Once an interview has been requested for your candidate, you must initiate the background checks specified in the corresponding job request. GTA requires a 5-year statewide criminal search, 3-yr statewide motor vehicle report, and Social Security Number verification on every Contractor.

You will also need to send a scanned copy of the candidates driver's license along with the background check documents for approval by the State prior to your contractors start.

In addition, there may be additional background checks specified on the job request such as education, credit, and drug screen. If the candidate is here on a visa or as a permanent resident, a copy of the visa or permanent resident card and a copy of their social security card are also required. GTA also requests verification of any professional certifications a candidate professes to have.

Citizenship:
GTA requires that all candidates must have a minimum of one year work experience in the United States, in order to run a complete background check investigation.

When submitting background checks, citizenship paperwork must also be submitted in order to complete security clearance. Paperwork includes a copy of their VISA / Green Card and a copy of their Social Security Card.

Canadian Background Checks:
Candidate must go to the local police department where they live(d) and get a letter stating they have a clear record.

All background check information must be submitted electronically via email as a secured Adobe PDF file. Address the email to supplier@gtasms.com and reference the job number for which the candidate is being submitted.

Once checks are reviewed for completeness by COMSYS, they will be forwarded to the State for final clearance. No candidate may report to work until COMSYS has notified you of a final clearance via an email Staffing Confirmation Notice specifying the clearance and the start date.

COMSYS has interviewed numerous companies that provide all of the required checks, along with the ability to provide them as secure electronic files, a requirement of GTA. We have negotiated a volume discount with the following company that can provide accurate and timely information as required by GTA. It has ability to process background checks via their web site, email or an 800 number.

Comprehensive Information Services, Inc. (CIS) (www.cisonline.com)
Kristen Magdelinic
Senior Account Executive
Comprehensive Information Services, Inc. (CIS)

kmagdelinic@cisonline.com

800-454-8725 ext. 4018 (office phone)
866-271-0414 (sales/client services fax)
800-458-8725 (report request fax)

Agreed upon rates are:

Social Security number check $2.00 < 4 hours
Statewide Criminal Search $8.00 plus state fees < 72 hours
Countywide Criminal Search $12.00 plus county fees < 72 hours
Education Verification $8.00 response varies
Motor Vehicle Record $12.50 < 72 hours
Drug Screening (in-lab) $30.00 < 72 hours

When you contact these providers to set up your accounts, please let them know that your company would fall under the negotiated State of Georgia GTA Vendor Management Rates. Your company is responsible for contacting the company of your choice and setting up the agreements. Your company is also responsible for payment for these services that are not billable to the Vendor Manager or the State of Georgia.

Each Supplier has the option of using outside companies of their choice for their background checks. However, these Companies must be able to submit the checks in a timely manner, electronically and securely.

ITSMS Forms

  • Direct Deposit - If you are interested in receiving ITSMS payments via electronic direct deposit transactions, please complete the following:
    • Click on the Direct Deposit link to download the form.
    • Print the form.
    • Have an authorized party complete the form, sign it, and attach a voided company check for the back account entered on the form.
    • Return the direct deposit form to Danielle Broelinckx, COMSYS Technology Partners, 400 Interstate Parkway Suite 860, Atlanta, Georgia 30339.

    All forms received by the 15th of the month will be processed for the 1st of the following month. The first direct deposit transaction generated will be a test transaction. Actual payment via direct deposit transaction will take place the second month after successful direct deposit application.

  • Supplier Change Form

    The Supplier Change form should be submitted by the designated supplier point of contact for the following types of changes:

    • Address / remittance address, phone and fax #'s
    • Add / Remove ITSMS users or change user roles

    If the point of contact is changing, the new point of contact should complete this form, and request this change in the POC field.

    Please send the updated spreadsheet to itsms@gtasms.com.

 

State of Georgia Gift Policy

IMPORTANT REMINDER TO ALL SUPPLIERS FROM THE GEORGIA TECHNOLOGY AUTHORITY:

The Georgia Technology Authority (GTA) expects all Suppliers to strictly comply with all laws, executive orders, rules and regulations governing the presentment and disclosure of gifts to State agencies and the employees of those agencies.

The officers and employees of State agencies are also independently obligated to comply with governing laws, executive orders, rules and regulations governing the receipt of such gifts from any supplier / vendor or lobbyist.

If Suppliers have questions regarding the governing laws, they should seek the advice of their own legal counsel. It is the responsibility of every Supplier to know the laws governing gifts and the disclosure of gifts. The State Ethics Commission and other appropriate authorities may hold suppliers that violate such laws independently accountable.

At a minimum, if it is determined that a supplier did not comply with the laws, executive orders, rules and regulations governing the presentment and disclosure of gifts to State agencies and the employees of those agencies, the supplier will be subject to removal from the ITSMS suppliers list.

If you have questions regarding this notice, please contact John Stouder at JStouder@COMSYS.Com.

State Expense Reimbursement Policy

  • Contractors must enter expenses into the ITSMS system on a daily basis in the expense section of the timesheet. When a expense page is full, click on update and a new blank page will be presented.
  • Contractors entering mileage expenses into the system must add a line stating the amount of miles driven as well as the destination. The State reimburses mileage at a rate of $0.485/mile effective September 10th, 2005. The previous rate was $0.28/mile ending on September 9th, 2005.
  • Except for meal expenses, Contractors must fax copies of all other permitted expense receipts to 770-373-2212 as soon as possible so that COMSYS can verify the charges.
  • For permitted meal expenses, Contractors need only to enter the incurred expenses into the system. No receipts are necessary. The following are the maximum reimbursable amounts for meals:
    • breakfast $6.00
    • lunch $7.00
    • dinner $15.00
  • Contractors entering expenses into the ITSMS system enables their suppliers to be reimbursed for expenses by State Agencies. Contractors must still follow their supplier’s expense policy in order to receive reimbursement for his/her expenses from their supplier.

 

Supplier Rates Policy

Rates for billable consultants are established at the time the resources are submitted by the supplier to a posted job request. Rates may be edited until the cutoff date and time indicated on the posted job request. Once the posted job request has been placed on hold, no further editing or change in the bill rate can be made. The supplier has then committed to providing the identified resource at the submitted bill rate for the duration of the engagement.

The State of Georgia depends on the quoted rates for budgeting of projects and other activities within their Agencies or Departments. The re-negotiation of bill rates beyond the submittal date and time is not acceptable by the State of Georgia, COMSYS nor should it be by any supplier during the course of the engagement with their consultants.

However, if the rare situation should occur where the supplier needs to discuss the bill rate on a particular consultant, the supplier, not the consultant, needs to discuss the issues with the Agency management. Likewise, the consultants of the suppliers should never, under any circumstances, discuss, email, or communicate in any manner; bill rates, expense arrangements, or any other financial issue with Agency management or personnel.

ITSMS Supplier Lists

View GTA ITSMS Supplier List

View GTA ITSMS Supplier Applicant List

 

1099 Sub-Contractor Guidelines

Click here to review guidelines for State use of 1099 Sub-contractors. Click here to review frequently asked questions about the 1099 process for the GTA contract.

Travel Guidelines

Consultants must follow the State Travel Regulations set by the Georgia Department of Audits. For additional details concerning travel, please select the following link:Travel Guidelines for consultants on the ITSMS Contract