Agency User/Project Setup

Each agency has one or more designated administrative contacts. This agency designee is responsible for adding, changing and deleting agency users and project setup and roles. Updates are made to an agency setup spreadsheet and emailed to COMSYS at ITSMS@GTASMS.Com

Contractor Setup

Contractors hired through the ITSMS are also setup on the ITSMS to charge time to authorized projects. Hiring managers should email agency@gtasms.com to request that additional projects be added to a contractor's authorized list of projects. The agency should plan on setting up contractor phone number and email address and forwarding this contact information when available to ITSMS@GTASMS.Com. The contact information will be used to setup the contractor in the system.

Contractor Extension/Termination/Rate Changes

Agency personnel are responsible for notifying COMSYS of Contractor related changes. Per the agreement signed between GTA and COMSYS, all Contractor changes must be communicated to COMSYS in writing. COMSYS will in turn communicate the change(s) to the supplier.

Agency project managers should communicate changes to the designated agency ITSMS point of contact. The agency ITSMS contact notifies COMSYS by emailing the approved changes to ITSMS@GTASMS.Com including contractor name and other applicable info (i.e. effective date, extended to date, rate change, termination date).