- ITSMS logon/password - If you're attempting to logon
and you don't have your logon id and/or password, click on the "Password
Help" button at the bottom of the logon screen. Your id and password
will be emailed to you. If you still have a problem, please send an
email to itsms@gtasms.com.
Logon ids and passwords are not case sensitive. Check to see
if Num Lock may be causing a problem.
- Save data periodically - If you are entering a job
request into the system, please save the information every few minutes.
The server will automatically log you off the system after 30 minutes
of inactivity. Any updates in progress will be lost. The automatic logoff
is necessary to preserve system security and avoid resource contention.
- User manuals - Click on the "Help" button
in the upper right hand corner of the system and you'll find online
user manuals under the "user manual" file folder.
- Job request assistance - If you need assistance entering
a new job request, please call Tim Wall at 770-373-2216 or Cliff Clemmons
at 205-897-8878.
- Job request status - When your job request is released
to suppliers, the status will change to "Open". After the
submittal cutoff date on the job request, the status will change to
"Hold". Hiring managers will see short-listed candidates for
their job requests with a "Hold" status. Hiring managers may
then request interviews or hire candidates for job requests with "Hold"
status.
- Request Interview - Select candidate, scroll to the
bottom of the candidate page and click on the "Interview"
button. A pop-up window will display asking for your comments for the
vendor. Please enter the contact info for the person on your staff arranging
the interview and dates and times you prefer for scheduling the interview.
- Hire Candidate - Select candidate, scroll to the
bottom of the candidate page and click on the "hire" button.
A pop-up window will display asking for your comments for the supplier.
Please enter the date you would like the candidate to start ( allow
a week for mandated background checks to be completed ) and reporting
instructions for the candidate. COMSYS will then change the job request
status to fulfilled after all open positions have been filled and all
required background checks have been approved.
- Withdraw Job Request - If a position is no longer
funded or is filled internally, please scroll to the bottom of the job
request and hit the "Withdraw" button. The system will generate
an email to all vendors notifying them that the job request has been
withdrawn.
- Contractor Replacements - If a contractor leaves
and the position remains open, a hiring manager may choose to sole source
the replacement position to the vendor that originally placed the Contractor.
The hiring manager should enter a comment in the job request comments
to inform COMSYS of the situation. The hiring manager may also choose
to post the job request to all vendors. This is the system default.
- Start Dates for Hired Contractors - Start dates may
be specified pending successful completion of all specified background
checks on the job request.
- Background Checks - Suppliers email background check
information to COMSYS. Contractors should not be scheduled to start
until GTA has received and approved each Contractor's background check
information. You will receive a hire confirmation notice after the contractor's
background check information has been received and approved.
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